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● Check-in and Check-out
- Check-in: 3:00 PM
- Check-out: 12:00 PM

● Breakfast
- 19,800won(19th Floor "The Eatery"   06:30am-10:00am)

● Additional Taxes
- N/A (Included in room rates)

● Service Charges
- N/A (Included in room rates)

● Accessibility Policy
The hotel is equipped with wheelchair accessible facilities and there are 2 available accessible guest rooms.
 
● Alcohol Policy
Alcoholic beverage service is restricted to those 19 years or older (with valid identification).
 
● Connecting Room Policy
A limited number of Deluxe Rooms connect to Superior Rooms. Connecting rooms are subject to availability at time of arrival.
 
● Early Arrival Policy
Early arrivals are not guaranteed unless the hotel room has been reserved for the night prior to arrival. Guests arriving before 7am will be charged 100% of the nightly room rate. Guests arriving between 7am and 10am will be charged 50% of the nightly room rate. Early check-in between 10am and 3pm is subject to availability at time of arrival.
 
● Extra Bedding Policy
Rollaways, child rollaways and cribs may incur extra charges. Rollaway beds are only permitted in Deluxe Rooms with one king bed.
 
● Facility Use Policy
Guests must be 16 years of age or older to use the hotel fitness facility.
 
● ID Requirement
For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver’s license, passport, and/or proof-of-age card. Photo identification must also match the name that is on the reservation.
 
● Late Checkout Policy
Late checkouts are subject to availability. Between 12pm and 2pm, late checkouts are complimentary. Between 2pm and 4pm, a charge of 30% of the nightly rate applies. Between 4pm and 6pm, a charge of 50% of the nightly rate applies. After 6pm, the nightly rate applies.
 
● Pet Policy
Pets are not allowed.
 
● Smoking Policy
All guest rooms and public spaces are 100% non-smoking. A 200,000 KRW cleaning fee will be charged to any guest who violates the smoking policy.
 
● Visa/Passport Policy
A valid passport is required at time of check-in.

● Room Amenities & Services
- View Port/Door Viewer
- Free Internet Based Printing Service Provided in All Guest Rooms
- Radio/Alarm Clock
- Iron/Ironing Board
- Air-Conditioned Room
- Full-Length Mirror
- Housekeeping Service
- Temperature Control
- Deadlock on Room Door
- Electronic Room Key
- Emergency Exit Maps
- Emergency Information
- Emergency Lighting
- In-Room Safe
- Smoke Detectors in Room
- Sprinklers in Room